This website is owned and operated by Planet Barley Sdn. Bhd. All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion. Planet Barley Sdn. Bhd may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items.

For Planet Barley Sdn. Bhd. to process your order, we need information such as your name, email or contact number, delivery address and payment details. Any personal information you provide will only be used for the purpose for which you have provided it and will not be added to any third party mailing lists.

Payment Mode
1. Credit card payments are secured using iPay and PayPal.

2. Payment by online transfer or funds deposit in our MBB Account (Maybank). Just proceed to the nearest bank and deposit the fund into our MayBank Account Number 502090-324280 or Public Bank Account Number 31498-529-11 (Planet Barley Sdn. Bhd.). Please fax us the bank in slip at 04-7309029 with your information such as your name, email or contact number, delivery address and the product you wish to purchase.

Defective items will be replaced. Planet Barley Sdn. Bhd. will not process Refunds for incorrect purchase or change of mind. You are advised to examine your purchase and confirm that they are in good order upon receiving them. Any pilferage or damage found in the products must be reported immediately.

Shipping Policy
1.  Goods will be shipped via courier. Once Payment has been received and processed, goods will be shipped, please allow 5-7 business days within Malaysia.

2. It is our company policy that we do not ship to Post Office box.

3. We have aligned ourselves with our courier partners who we believe will always do their best to deliver the products by the estimated delivery date. Occasionally, a delay in the shipment of product may occur due to festive seasons, promotional period or incomplete shipping details supplied. If your orders have not arrived within a specified date or time, kindly email us at info@planetbarley.com.my.

4. Planet Barley Sdn. Bhd is only responsible for one time delivery charge. If the recipient is absent at the time of delivery at the specified address, the additional charges that arise from the second delivery will be borne by you.

5. Free deliveries are provided throughout west Malaysia only. For East Malaysia deliveries, shipping charges of RM 8.00 will be borne by you.